Your legal guarantee rights

For goods sold to consumers in the European Union, statutory legal guarantee rights apply. The official EU notice below explains these rights. Our 30-day return offer does not limit them.

Read the official EU information on your legal guarantee rights

Official EU legal guarantee notice: minimum two-year protection for goods sold in the European Union, remedies and how to claim

For help with a product that is defective or does not match your order, contact carvedzoo@art-craft.de. See our Terms of Service and Returns and Right of Withdrawal Policy for further information.